Customer Service Representative (Korean Speaking)
Date: Feb 16, 2021
Location: Singapore, SG
Company: Evonik Industries AG
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VACANCY REFERENCE NUMBER 137656
Customer Service Representative (Korean Speaking)
Location: Singapore : Singapore
Function: Marketing & Sales
Career Level: Experienced professionals (2-5 years)
Legal Entity: Evonik (SEA) Pte. Ltd.
Business Line: Silica
What we offer
You will work on exciting and challenging topics together with a team in an ultra-modern, innovative and creative environment. Intensive on-the-job training with expert colleagues guarantees you will quickly become familiar with your duties and perform them independently. Performance related pay and the opportunity for personal and professional development are of course part of the package.
RESPONSIBILITIES
- Responsible for complete order to cash process
- Process customer orders using SAP system
- Take charge of outbound shipping and logistics.
- Provide sales support to designated countries
- Attend to customer complaints
- Handle customer request for samples
- Follow up customer payment
- Liaise with colleagues from Headquarters, Sales & Marketing, Account Receivables, Credit & Legal teams to follow up on credit and logistics matters
- Responsible for but not limited to coordination with Korea and other asia countries counter parts as assigned
REQUIREMENTS
- Diploma in Supply Chain, Logistics or equivalent
- At least 3 years of work experience in an MNC environment
- Sound knowledge in logistics and shipping and familiar with export documentation e.g. Letter of Credit, Bill of Lading, Preferential Certificate of Origin, Export Permit, etc.
- Experience in processing ASIA import shipments is preferred.
- Experienced in using SAP system and MS Office.
- Good team player, able to work independently and takes initiative to resolve issues.
- Meticulous, organized and possesses positive attitude.
- Good communication and interpersonal skills
- Native level proficiency in Korea in both verbal and written communciation skills required (Please note that due to work requirements, the language skill is essential to liaise with Korean and English speaking associats/clients)
Your Application
To ensure the fastest process of your application and to protect the environment, please apply online via our careers portal at https://careers.evonik.com.
Only applications that are submitted via our online application tool can be considered.
VACANCY REFERENCE NUMBER 137656
Please note that Evonik will not accept any unsolicited application documents sent by staffing firms. Evonik works in conjunction with preferred service providers and will not pay any fee to staffing firms in the absence of an appropriate framework agreement. Should Evonik receive a candidate profile from a staffing firm with which it has no framework agreement, and should this candidate subsequently be considered in the recruitment process or offered employment, no claims from the staffing firm will be entertained in this regard.
