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Business Support

Date: Jul 10, 2019

Location: Shanghai Xinzhuang, CN

Company: Evonik Industries AG

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Business Support



Location: China : Shanghai Xinzhuang

Function: Marketing & Sales

Career Level: Experienced professionals (2-5 years)

Legal Entity: Evonik Specialty Chemicals (Shanghai) Co., Ltd

Business Line: Interface & Performance


What we offer

You will work on exciting and challenging topics together with a team in an ultra-modern, innovative and creative environment. Intensive on-the-job training with expert colleagues guarantees you will quickly become familiar with your duties and perform them independently. Performance related pay and the opportunity for personal and professional development are of course part of the package. Since 2009 Evonik Industries AG has been certified as a family-friendly company by the German Hertie Foundation.

Click here to learn more about Evonik from our employees



  • Conduct analysis of credit management and raise suggestion to sales/marketing accordingly
  • Monitor & facilitate timely action & feedback as complain coordinator, and do analysis and support to take actions for improvement
  • Master data maintain and consolidation
  • Commercial support for Sales force to mainly for ABC customer, D if needed
  • Cooperate with CSR to handle special requests related to order processing
  • Demand planning
  • Administration support & coordinator for biz-related activities (10% of total workload)


  • Bachelor degree, major in Business Mgt related
  • At least 3 years working experience of customer service or business support
  • Basic supply chain knowledge
  • Basic SAP knowledge
  • Can work under complex condition with high performance & responsibility
  • Good listener, and respond in time
  • Cooperate and communicate actively
  • Responsive
  • Good team worker with effective communication
  • Fluent English in oral and written

Your Application

To ensure the fastest process of your application and to protect the environment, please apply online via our careers portal at


Please note that Evonik will not accept any unsolicited application documents sent by staffing firms. Evonik works in conjunction with preferred service providers and will not pay any fee to staffing firms in the absence of an appropriate framework agreement. Should Evonik receive a candidate profile from a staffing firm with which it has no framework agreement, and should this candidate subsequently be considered in the recruitment process or offered employment, no claims from the staffing firm will be entertained in this regard.