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IT Engineer Production Service(Contractor)

Date: Nov 20, 2018

Location: Shanghai MUSC, CN

Company: Evonik Industries AG

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VACANCY REFERENCE NUMBER 112856
 

IT Engineer Production Service(Contractor)

The term of employment is limited to 6 Month months.

 

Location: China : Shanghai MUSC

Function: IT

Career Level: Experienced professionals (2-5 years)

Legal Entity: Evonik (Shanghai) Investment Management Co., Ltd.

Business Line: Global IT & Processes

 

What we offer

You will work on exciting and challenging topics together with a team in an ultra-modern, innovative and creative environment. Intensive on-the-job training with expert colleagues guarantees you will quickly become familiar with your duties and perform them independently. Performance related pay and the opportunity for personal and professional development are of course part of the package. Since 2009 Evonik Industries AG has been certified as a family-friendly company by the German Hertie Foundation.

Click here to learn more about Evonik from our employees

 

RESPONSIBILITIES

  • Responsible for technical analysis, specification, documentation, implementation, maintenance and troubleshooting of the eDesk client support infrastructure.
  • Provide the continual security, support and optimization of computer systems and processes involved in the company wide use of such applications. Projects may include those with technical requirements that have no precedents within the corporation.
  • Planning, coordination, assistance and documentation of client management and rollout scenarios based on the current corporate standards.
  • Implementation of system changes, patches and operating system upgrades.
  • Support and troubleshooting of infrastructure systems related to client management environments.
  • Test and evaluate new hard and software products inside the client environment.
  • Develop and integrate tools for company client management.
  • Provide End User training and coaching when needed.
  • Maintenance of user and asset management systems.
  • Member of the regional support team.
  • Remain up-to-date on new technologies and vendor innovations to reduce technology costs and increase efficiencies.
  • Travel to locations within the region as projects and assignments require.
 

REQUIREMENTS

  • This position requires a BS degree in Computer Science or comparable degree and 3 years of experience.  Microsoft MSCE certification is preferred.
  • Technical knowledge is required in a broad range of sub-fields, often considered separate specialties, such as Operating Systems and security, with the ability to translate this knowledge into a persuasive presentation to the customer.
  • The incumbent must have a thorough knowledge of theory, analysis and application of computers systems,, networks and emerging computer technologies.
  • A general knowledge of MS applications is also essential, and the capability to evaluate new products quickly and in-depth.
  • This position requires a self-directed, motivated and inquisitive individual, who is analytical and capable of “big picture” thinking. Ability to perceive the importance of solutions to the business, with an in-depth knowledge of corporate and technical standards and policies.
  • Excellent customer focus and communication skills with the ability to understand, review, and ensure compliance with Service Level Agreements (SLA’s). Self-learning, intercultural teamwork, with strong conflict management skills will be significant keys to success.
  • This position will be integrated into the regional support organization. Work must be coordinated with other disciplines, regionally and world wide. Often involves finding creative technical solutions to various design problems.
  • Challenges include working under pressure of project deadlines, keeping up with ever-changing technology, and integrating diverse systems.
  • Excellent English communication skill.
  • Experience and knowledge of the ITIL process.
 

Your Application

To ensure the fastest process of your application and to protect the environment, please apply online via our careers portal at https://careers.evonik.com.

VACANCY REFERENCE NUMBER 112856

Please note that Evonik will not accept any unsolicited application documents sent by staffing firms. Evonik works in conjunction with preferred service providers and will not pay any fee to staffing firms in the absence of an appropriate framework agreement. Should Evonik receive a candidate profile from a staffing firm with which it has no framework agreement, and should this candidate subsequently be considered in the recruitment process or offered employment, no claims from the staffing firm will be entertained in this regard.