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IT Systems Engineer (Cloud Applications)

Date: Nov 20, 2020

Location: Kuala Lumpur, MY

Company: Evonik Industries AG

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IT Systems Engineer (Cloud Applications)


Location: Malaysia : Kuala Lumpur

Function: IT

Career Level: Experienced professionals (2-5 years)

Legal Entity: Evonik Malaysia Sdn. Bhd.

Business Line: Global IT & Processes


What we offer

You will work on exciting and challenging topics together with a team in an ultra-modern, innovative and creative environment. Intensive on-the-job training with expert colleagues guarantees you will quickly become familiar with your duties and perform them independently. Performance related pay and the opportunity for personal and professional development are of course part of the package. Since 2009 Evonik Industries AG has been certified as a family-friendly company by the German Hertie Foundation.

Click here to learn more about Evonik from our employees



  • Responsible for Cloud Applications/Office 365 (MS Teams, OneDrive, SharePoint, PowerPlatform, MS Search, Whiteboard, Sway etc.).
  • Responsible for Teams and Telephony Infrastructure components within APAC.
  • Perform 3rd and 2nd Level support and troubleshooting for Collaboration.  
  • Perform 2nd Level Telephony User Management.
  • Drive continuous improvement processes for Cloud Applications (Global / APAC). 
  • Contribute to continuous improvements and future developments of Cloud and Telephony infrastructure.
  • Find workarounds for incidents, drive Root-Cause-Analysis for problems, derive and implement solutions.
  • Provide support for IT Client topics to IT colleagues and end users.
  • Perform on-site troubleshooting and request fulfillment in single cases within APAC 
  • Manage IT Providers in the Region.
  • Performs user trainings and promote user utilization on MS Office 365 Cloud Apps in the region.
  • Drive cross country collaboration / communication especially within APAC, but also globally.
  • Remain up-to-date on new technologies and vendor innovations to reduce technology costs and increase efficiencies.
  • Willing to travel occasionally when required (Regional & International).


  • Degree/Diploma in IT or equivalent.
  • Minimum 3 years of relevant experience.
  • Experience in Microsoft Office 365 Implementation and Administration.
  • Experience with Powershell scripting will be an advantage.
  • This position requires a self-directed, motivated and inquisitive individual, who is analytical and capable of “big picture” thinking. Ability to perceive the importance of IT solutions to the business, with an in-depth knowledge of corporate and technical standards and policies.
  • This position will be integrated into the global support organization. Work must be coordinated with other disciplines, regionally and worldwide.
  • Willing to work under challenges which include working under pressure of project deadlines, keeping up with ever-changing technology, integrating diverse systems and working with colleagues of different culture and time zones. 
  • Excellent English communication and interpersonal skills, and can work both independently and together within a team.
  • Experience and knowledge of the ITIL process.

Your Application

To ensure the fastest process of your application and to protect the environment, please apply online via our careers portal at https://careers.evonik.com.

Please address your application to Amy Andrew. 


Please note that Evonik will not accept any unsolicited application documents sent by staffing firms. Evonik works in conjunction with preferred service providers and will not pay any fee to staffing firms in the absence of an appropriate framework agreement. Should Evonik receive a candidate profile from a staffing firm with which it has no framework agreement, and should this candidate subsequently be considered in the recruitment process or offered employment, no claims from the staffing firm will be entertained in this regard.