Share this Job

Technical Service Specialist

Date: Aug 10, 2022

Location: Jakarta, ID

Company: Evonik Industries AG

Discover a world of opportunities. #HumanChemistry

See what chemistry can do for your career:

Exploring opportunities. Growing together.



Technical Service Specialist


Location: Indonesia : Jakarta

Function: Innovation Management (R&D)

Career Level: Senior professionals (> 5 years)

Legal Entity: PT. Evonik Indonesia

Business Line: Care Solutions


What we offer

You will work on exciting and challenging topics together with a team in an ultra-modern, innovative and creative environment. Intensive on-the-job training with expert colleagues guarantees you will quickly become familiar with your duties and perform them independently. Performance related pay and the opportunity for personal and professional development are of course part of the package. Since 2009 Evonik Industries AG has been certified as a family-friendly company by the German Hertie Foundation.

Click here to learn more about Evonik from our employees



  • Strengthen customer relationships via regular customer visits, especially with key customers’ R&D/technical teams.
  • Assist initiating and building opportunity pipelines with direct and key customers.
  • Liaise closely with Singapore laboratory on customer projects requiring laboratory support.
  • To support and follow up on projects in pipeline, progressing to product commercialization.
  • Present results clearly to support technical questions and product launches in Indonesia.
  • Support promotion of new products and concepts/technical solution launches to customers via 1-to-1 meeting, e-visit, seminar, TOD, etc.
  • Conduct product training to sales, distributor, and customers.
  • Attending to technical enquiries in a timely manner.
  • Technical exchanges with local and regional technical teams.
  • Internal sharing of market trends and competitor’s activities within Indonesia.
  • Support and participate in customer engagement at ICI and In-Cos Asia.
  • Contact person for any Halal and local FDA regulatory matters.
  • Idea generation of applied technology innovations, answering/following market trends and customer needs especially for Indonesia market.
  • Hands-on lab work in Singapore lab for better understanding of Evonik products when the need arises.


  • Degree in Chemistry/Life Sciences/Cosmetic Science or any other relevant discipline.
  • 5-10 years of work experience in product application/technical service environment, within the personal care industry.
  • Strong technical knowledge of raw materials used in personal care products.
  • Good understanding of the fundamentals of applied technology/cosmetic science for skin care, hair care and cleansing applications.
  • Good knowledge and hands-on experience of lab scale formulation and processing approaches for different cosmetic applications.
  • Good communication skills and command of English language (written and spoken).
  • Understanding of regulatory requirements of local Halal compliance and FDA associated with cosmetic ingredients, including actives, for use in cosmetic products.

Your Application

To ensure the fastest process of your application and to protect the environment, please apply online via our careers portal at

Please direct your application to Franklin Foo, stating your earliest possible starting date and your salary expectations.


Please note that Evonik will not accept any unsolicited application documents sent by staffing firms. Evonik works in conjunction with preferred service providers and will not pay any fee to staffing firms in the absence of an appropriate framework agreement. Should Evonik receive a candidate profile from a staffing firm with which it has no framework agreement, and should this candidate subsequently be considered in the recruitment process or offered employment, no claims from the staffing firm will be entertained in this regard.